It is important to note that online therapy cannot be considered psychotherapy and will never replace traditional therapy. In many ways, e-therapy shares some similarities with life-coaching. While online therapists cannot diagnose or treat mental illness online, they can offer guidance and advice to people experiencing problems in relationships, work, or life. E-therapy has limitations, but it is quickly becoming an important resource for a growing number of consumers. Despite a lack of research on the effectiveness of online treatment, e-therapy offers mental health professionals another way of providing services to clients.
Primary tools for communicating in online therapy include:
- Instant Messaging (IM)
- Real-Time Chat
- Internet Phone
- Video conferencing
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