In a recent Wall Street Journal article, Sarah Max reported on CUNA Mutual Group, a financial services provider with an 80-person sales force spread throughout the country—and in large part working remotely. CUNA relies on video technology for regular meetings, including their annual cocktail reception. Employees enjoy drinks and refreshments they provide for themselves at home, but through video still interact and get to know each other personally. No uncomfortable heels or last-minute shoe shines required in order to impress!
The CUNA sales team’s close video-supported connection, despite their far-flung locations, can characterize any professional collaboration, no matter how much distance separates the workers. With technology like telepresence, any number of people can connect face-to-face at any time. They can share ideas, concerns, documents, presentations, and data in any format to ensure all necessary details come across. Telepresence’s in-person communication builds community and ensures virtual workers have just as much presence (no pun intended) as people in the office, which can be a challenge with remote workers, Max reports.
So there you have it—proof positive that the telepresence-based video conference, and overall work relationship, stands to improve business and quality of life. It enables effective telework; saves time by keeping workers on task, as Max notes in her article; and, diverts spending money from cocktail attire to your wallet. I can hear my undergrad econ professor saying “that’s an increase in real income”.
Are you a telepresence-enabled teleworker? How has it changed your life?
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