Bank customers in rural areas of Nova Scotia are able to connect with financial experts without traveling to a bank branch thanks to video conferencing services. The Bank of Montreal recently launched the high-definition video technology to connect its financial resources to residents of Canso, Port Hawkesbury and Sydney.
Customers can have face-to-face conversations with financial experts, small business bankers, and commercial account managers from their local branch virtually. The project was first introduced in 2009, and has since been launched across all of Nova Scotia. With the new video conferencing technology, 51 remote and rural areas of Nova Scotia, British Columbia, Manitoba, Ontario and Quebec will have access to secure dialogue with experts, Telepresence Options reported.
If a company is considering implementing video conferencing services to connect its employees, customers and clients, there are many factors to keep in mind. Companies should consider whether they want to enable video conferencing on desktops and mobile phones, how many people can be accommodated in a meeting and how much infrastructure to purchase to enhance the technology. Some video conferencing services provide mobile applications that can connect workers from their mobile devices and can also connect tens to hundreds of individual users into a single meeting.
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